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Abstract
The central point of this paper is in its title,
that is, that there are two distinct renewal patterns (or paradigms): one is appropriate
before the advent of the dominant design (of a line of products), whereas the other is
appropriate afterwards. These pre- versus post- dominant design paradigms are the
Entrepreneurial and the Institutional Paradigms, respectively. These Paradigms
prescribe different managerial focuses, styles, and investment practices, as well
as different economic renewal policies. Failure to acknowledge this distinction
leads to incoherent debate and counterproductive policies. Whereas, acknowledging
this distinction advances the debate to engage additional pertinent issues such as
near term versus long term goals and mature versus emerging industry stimulation
(which are outside the scope of this paper). This paper not only characterizes the
two paradigms (which Abernathy and Utterback did in 1978), but also suggests
conditions that predict or forecast the imminent occurrence of a dominant design
and the form of the concomitant shift in successful management paradigm.
Introduction
Executives and policy makers are vitally concerned
about industrial renewal, and with good reason. Professor Baumol (1986) writes, "
Although no one thing by itself can explain the unprecedented economic growth of
the nineteenth and twentieth centuries, primary credit is to be assigned to innovation,
including new products, new productive techniques, new business procedures, and
use of new types of raw materials."
To further the understanding of innovation, this paper asserts that the advent
of the dominant design divides a product cycle into two distinct arenas that must
be fostered consistent with two distinct managerial paradigms. Lack of recognition
of this basic reality leads to inconclusive debate as in the case of Gilder (1988)
and Ferguson's (1988) public clashing of each other's ideas in last year's
Harvard Business Review. Application of this basic reality could improve
resource allocation, tax policy targeting, and an understanding of industrial renewal.
In those articles, the authors held a public debate on which of two factions,
entrepreneurial versus institutional, would be better to promote for the United
States economic future, Gilder favored entrepreneurial policies and Ferguson
favored institutional policies. To sort out this debate, this paper begins with
an attempt at a balanced perspective regarding entrepreneurialism and
institutionalism, to use Gilder's and Ferguson's terms. Next it is important not
to take the dominant design phenomena for granted, but rather attempt to be
somewhat rigorous about its existence and how it can be anticipated and identified.
The dominant design changes the rules of the marketplace in some obvious ways that
have a whole series of implications which result in two distinct paradigms. These
paradigms characterize organizations that would be successful at making the
appropriate decisions and actions before and after the advent of the dominant design.
Essentially, having hypothesized this framework and paradigms, Gilder's and
Ferguson's papers are revisited. The wealth of observations and opinions they
provide are sorted out to demonstrate that diametrically opposed views on the
same issue are actually consistent views on diametrically opposed issues --- namely
the two paradigms. Finally, application is make to the policy issues Gilder and
Ferguson raised. These remarks are concluded by a summary.
Perspective
Industrial renewal is closely linked to innovation.
Innovation occurs (employing the terminology of Gilder and Ferguson) in entrepreneurial as
well as institutional firms. It is easy to assert that industrial innovation occurs far more
often and with far greater (immediate and measurable economic) impact in institutional
firms, in the aggregate, than in entrepreneurial firms. Especially when one is reminded
that innovation does not just manifest in product innovation, but in process innovation,
practice innovation (i.e., the method of conducting business), and materials and
infrastructional innovations. However, on a per capita basis, innovation is widely
believed to be in entrepreneurial firms, especially in the product area. After all,
that is what entrepreneurial firms are set up to do, at least in the fields of high
technology. More importantly though, entrepreneurial innovation has historically been
the essential antecedent of industrial opportunity.
Let's just presume that, in round numbers, large institutional United States'
industrial companies sell $2 trillion annually world-wide. Contrast this with, say,
the $20 billion that entrepreneurial United States' firms can be said to sell
annually mostly within the United States. This 100:1 ratio is what makes the
institutional advocates adamant, especially when confronted by the all too common
journalistic excesses of certain entrepreneurial enthusiasts.
One last item has a strong bearing on policy. Readers (such as Baumol) of
Maddison's (1982) study on a century of capitalism try to rationalize why the relative
ranking of industrialized (the 16 in Maddison's study, at least) nations remained
unchanged throughout the period of his study, 1870 to 1979, regardless of policies,
taxes, savings, or investment patterns. This effect is only explained by rapid
diffusion of innovation and its application by countries with adequate industrial
(and informational) infrastructures. And, I will add and emphasize, without any
direct benefit to the originating innovators.
Inception of Dominant Design
During the life cycle of most products there occurs
a design that ushers in a new era almost overnight. In general, it is a design characterized
by: 1) brilliant balancing and selection of existing technologies, 2) rapid conversion
of skeptical bystanders into committed buyers, 3) a conspicuous drop in
price/performance, and 4) a displacement of a previous market leader. In effect, it
becomes the de facto standard. Examples of such dominant designs are tabulated
below:
DISPLACED LEADERS
| Dominant Design |
Company |
Displaced Leader |
| Model T |
Ford Motor |
Olds Motor |
| DC-3 |
Douglas Aircraft |
Fokker |
| System 360 |
IBM |
Univac |
| Pocket Calculator |
Texas Instruments |
Bomar |
| Lotus 1-2-3 |
Lotus Development |
Visi Corp. |
| Work Station 3 |
Sun Microsystems |
Apollo |
Table 1
Practitioners should be on the lookout for the
appearance of a dominant design when: 1) technological advances manifest in products is
markedly slowing, 2) spectacular annual market growth has slowed down to, say, 50%", 3)
growth of new entrants exceeds growth of market, 4) several large companies in the field
are planning on launching products, and 5) the market is at least 5 years old and the
general public is becoming aware through the mass media.
As you might infer, the management paradigms for succeeding in the pre- versus
the post- dominant design arenas are also quite distinct. I would go so far as to
say that no hurdle has a greater impact on the subsequent fortunes of entrepreneurial
firms. Every firm on the right hand column of Table 1, above, became extinct because
of, I believe, the inability of the entrepreneurial (i.e., pre-dominant design)
companies to shift to the institutional (i.e., post-dominant design) paradigm.
Contrasting Managerial Paradigms
The most compelling observation about the advent of
the dominant design is that it heralds a new era in the marketplace. This transformation is
characterized by:
PARADIGM SHIFT
| Pre-Dominant Design |
Post-Dominant Design |
| Uncertain market size |
Predictable market size |
| Fluid product specifications |
Stable product specifications |
| Performance sensitivity |
Price sensitivity |
| Reviews and demonstrations are the basis
of differentiation |
Features and flexibility are the basis of differentiation |
| User-maintenance and modification |
Service and reputation |
| Change is rapid and radical |
Change is slow and incremental |
| Cost of entry is low |
Cost of entry is high (due to service & reputation) |
| Innovation is in product |
Innovation is in process |
Table 2
As evidence of the enormity and
persuasiveness of the shift in managerial paradigms required in going from the pre-dominant
to the post-dominant design arena, I submit the following tables. These tables contrast
various pervasive aspects of the conduct of the business. These aspects are tabulated
below under the headings: Focus, Style, and Investments (Tables 3, 4, and 5, reespectively).
MANAGERIAL FOCUS
| ASPECT |
Entrepreneurial |
Institutional |
| DRIVER |
User |
Market |
| ORIENTATION |
Top line (i.e., sales) |
Bottom line (i.e., profits) |
| ADVANTAGE |
Leverage |
Scale |
| VIEWPOINT |
Whole |
Part |
| CONCERN |
Promotion (positive) |
Publicity (negative) |
| GOAL |
Maximize success |
Minimize failure |
| OBJECTIVE |
Performance |
Price |
| VULNERABILITY |
Distribution |
Sourcing |
| KEY DESIGNS |
Products |
Processes |
Table 3
The Managerial Focus (Table 2,
above) in the Entrepreneurial Paradigm (i.e., pre-dominant design) is on maximizing the
delivery of users' performance criteria by leveraging a specific (usually technical)
proprietary advantage. The advent of the dominant design obsoletes that strategy and
manifests as a shift in Managerial Focus to profitably satisfying a market's demand for
the reliable delivery of a high quality, competitively priced, conforming product
(and/or service).
The Contrasting Managerial Styles (Table 4, below) of the two paradigms is
the subject of much of John Sculley's (1987) book about Apple's transformation
from being a small company to an enlightened large company. I borrowed the entries
for Style, Strength, and Motivation directly from his book and share his sentiments
in my characterizations in these tables. Parenthetically, as president of Apple,
Sculley resisted the wholesale adoption of the Institutional Paradigm (which he
characterized as "Second Wave" after a chapter in Alvin Toffler's (1980)
book). The inevitability of the Institutional Paradigm, once the dominant design
has manifest (as it did in 1982 with the advent of the IBM Personal Computer) may
account for why his struggle at Apple is so (tragically?) heroic.
MANAGERIAL STYLE
| ASPECT |
Entrepreneurial |
Institutional |
| SENSITIVITY |
Talent |
Coordination |
| POSTURE |
Cooperative |
Competitive |
| STRUCTURE |
Networks |
Hierarchy |
| FASHION |
Individuality |
Conformity |
| STYLE |
Flexible |
Structured |
| STRENGTH |
Change |
Stability |
| MOTIVATION |
To Build |
To Compete |
| KEY SKILL |
Creativity |
Professionalism |
Table 4
INVESTMENT CHARACTERISTICS
| ASPECT |
Entrepreneurial |
Institutional |
| ORIENTATION |
Creation |
Competition |
| MEDIUM |
Concepts |
Measurables |
| ASSETS |
Intangibles |
Tangibles |
| FAILURE |
Often |
Seldom |
| AT RISK |
Moderate |
Substantial |
| PRICING |
By value |
By cost |
| LIFE CYCLE |
Short |
Long |
| RETURN |
Volatile |
Predictable |
Table 5
The contrast in Investment Characteristics
(Table 5, above) bears on policy and helps explain why investors and executives trained
in the Institutional Paradigm (which is basically the one Business Schools teach) have
trouble finding policies compatible with the Entrepreneurial Paradigm.
Revitalization Revisited
In 1988, Messrs. Gilder and Ferguson published
opposing views on the relative merits of entrepreneurialism versus institutionalism for
securing a strong economic future for the United States' economy. Their debate was
provocative, stimulating and informative and was picked up by the popular press (as
part of the Supercollider story). The debate pitted "free marketeer," George
Gilder, as the entrepreneurial advocate against "government interventionist,"
Charles Ferguson.
Gilder claims that the United States' secret weapon is our venture (capital
financing) system which counteracts (Japan's) low capital costs and concentrates
our efforts, energies and talents into highly focused and highly responsive
entrepreneurial companies. He goes on to cite a host of recent semiconductor
startups (Chips and Technologies, Weitek, Cypress, Xicor, Micron Technology,
et al) which have reversed the United States' loss of market share.
He believes a key United States asset is the startup culture of entrepreneurialism.
Ferguson invokes Reich's (i.e., Robert Reich of Harvard) specter of "chronic
entrepreneurialism" as driving us to economic catastrophe. The sequence he
cites goes like this: 1) "Vulture" capitalists lure teams from big
companies, 2) copy their product in a new venture, thereby weakening the big
companies doubly, 3) this new product outperforms all and the venture is flooded
by orders, 4) this inspires many more ventures to be started, 5) the original
venture, being first, gets millions in additional financing, 6) expenses soar,
the venture teeters, and, 7) finally, concocts a small profit and goes public, 8)
consumes $200 million, 9) the investment mood changes, shareholders' sue, options
dematerialize and the new cadre of key people defect, 10) Japan enters the market
and an Asian company acquires the venture at a bargain.
To make matters worse, our mature industries have: 1) been neglected by the
United States government which has failed to enforce patents, gain access to
markets, and force reciprocal access to education and technology overseas, 2)
been systematically attacked by a strategy of importing United States technology,
investing enormous resources to master it, and then outpacing and overtaking us
in our own markets, 3) fallen prey to carefully orchestrated government protected
oligopolies that are huge industrial complexes in strategically coordinated
alliances.
Gilder says our semiconductor industry is doing fine. Where the value added
really counts (i.e., the design on the semiconductor), entrepreneurs are setting
the market on fire with high speed designs (Weitek) and specialized chip sets
(Chips and Technologies). In market niches like static RAMs (Cypress) and
non-volatile DRAMs (Xicor), entrepreneurs have made competitive process innovations.
Ferguson says our semiconductor market is at a crisis that requires concerted
immediate government action. The root causes of this crisis is the chronic
entrepreneurialism coupled with an integrated strategic attack orchestrated by
Japan's MITI and executed by a half a dozen Japanese cartels.
Who's right?
Application to Revitalization
The proposition put forth here is simple enough:
If no dominant design has appeared then the entrepreneurial paradigm will achieve better
results. If the dominant design has appeared, then the institutional paradigm is the
reliable way to achieve success.
Although Messrs. Gilder and Ferguson treat the semiconductor market segment
monolithically, in reality it is bifurcated. DRAMs dominant design occurred long
ago, so the institutional paradigm applies. Whereas, high speed processors come in
a variety of designs from Clark's graphics engine (of Silicon Graphics) to Sun's
(i.e., Sun Microsystems's) SPARC chip to Weitek's math co-processor (board designed
around their proprietary chips), and, therefore, the dominant design has not yet
occurred. Consequently, high speed processors are still governed by the
entrepreneurial paradigm. Finally, Chips and Technologies has one foot in each camp.
Their chip is the dominant design of this generation of clones, but the next
generation dominant design hasn't appeared. Therefore, Chips and Technologies'
production, distribution and support must function under the institutional paradigm,
while its advanced designers (who are working on the next generation) must function
under the entrepreneurial paradigm.
Having sorted out the semiconductor participants relative to dominant design,
who is right? If memories design and/or CMOS fabrication are strategic to the
United States' economy and/or defense, then Sematech's (institutional) focus on
refining either or both of these activities stands a good chance of being
successful and should be done. On that basis, the proposition agrees with
Ferguson, primarily because the dominant design occurred years ago when CMOS
beat out NMOS and PMOS and even longer ago for the memory designs.
What about the host of issues raised by Gilder and Ferguson --- intellectual
property rights, capital gains tax rates, anti-trust policy, Department of Defense
role, consortia, and capital formation?
First of all, there is more technology than product and process designs. There
is the vital issue of basic and applied research as well as national infrastructures.
National infrastructures include the postal telecommunications, education, and defense
systems. These are excellent areas for proactive government participation, but are
outside the scope of this paper.
However, a corollary of the basic proposition is: For discontinuous (i.e.,
radical and/or significant) innovation use the Entrepreneurial Paradigm, for
incremental innovation use the Institutional Paradigm. What follows is this
practitioner's guidelines for deciding which policies help which stage of
innovation.
INNOVATION FOSTERING POLICIES
| Entrepreneurial |
Institutional |
| Stringent novelty requirement for patents |
Liberal novelty policy |
| Lower capital gains tax |
Lower dividends tax |
| Support of technical standards |
Relax anti-trust enforcement |
| Ease securities' regulations |
Encourage consortia formation |
| Royalties to star designers |
Strict employment agreements |
Table 6
Acknowledgments
I want to thank Drs. (of Management of Technology from MIT's
Sloan School of Management) John Friar, Oscar Hauptman, and Nitin Nohria for stimulating
conversations from which this paper precipitated. Additionally, I wish to thank
Assistant Professor Oscar Hauptman (of the Production and Operations Management
Section at the Harvard Business School) for inviting me to make this presentation
at this conference. The thoughts presented here continue in debate and represent
only my (tentative) conclusions.
Bibliography
Abernathy, W. M., Utterback, J. M., 1978. Patterns of Industrial
Innovation. Technology Review. pp. 77-83.
Baumol, W. J., 1986. Entrepreneurship and a Century of Growth. Journal of Business
Venturing. 1 (2): 141-145.
Ferguson, C. H., 1988. From the People who brought you Voodoo Economics. Harvard
Business Review. 66 (3): 55-62.
Gilder, G., 1988. The Revitalization of Everything: The Law of the Microcosm.
Harvard Business Review. 66 (2): 49-61.
Maddison, A., 1982. Phases of Capitalist Development. New York: Oxford
University Press.
Sculley, J., 1987. Odyssey: Pepsi to Apple...A Journey of Adventure, Ideas, and
the Future. New York: Harper & Row. (3): 95-98.
Toffler, A., 1980. The Third Wave. New York: William Morrow and Co., Inc.
PRESENTED AT: The 49th Annual Conference of the Academy
of Management on August 15, 1989 in Washington, D.C.
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